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Lifetime of a turbocharger - Mazda Diesel
#1478780
13/03/2014 11:15
13/03/2014 11:15
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Joined: Jun 2011
Posts: 210 Bonnybridge
Jay1984
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Making a profit
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OP
Making a profit
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Posts: 210
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Hi Guys, As above, I'm wondering what the general thoughts are around the expected lifetime of a Turbocharger. The reason I ask is because the one in my folks Mazda CX-7 has given up and they're now looking at a bill of... wait for it... £4000!!! The car is a 2010 on a 59 plate, purchased from Mazda 13 months ago (Feb 2013). They paid £15,000 for the car and it had only covered about 38K miles. It has a full dealer service history and at present only has 47K miles (was last serviced and MOT'd last month at the same Mazda dealership). The warranty just expired last month. The dealership have contacted Mazda UK to see if they will cover any of the repair costs but I'm thinking that this may fall under the sale of goods act as the vehicle wasn't fit for purpose. I think it is resonable to expect the Turbo on a car of this age / mileage / service history to last longer than 47K miles. I would also expect a £15,000, 3 year old vehicle (at time of purchase) to last more than 13 months. Does anyone have any thoughts or experiance in this area before I go marching down to Mazda and giving them an earful? Small note - If you search for "CX-7 Turbocharger Problems", you will see they are plentiful HOWEVER these all relate to the petrol version. There are no common or known faults with the 2.2 Diesel engine / turbo in these cars. Would appreciate any thoughts chaps / chapesses.
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Re: Lifetime of a turbocharger - Mazda Diesel
[Re: Jay1984]
#1478792
13/03/2014 12:49
13/03/2014 12:49
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Joined: Jun 2011
Posts: 210 Bonnybridge
Jay1984
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Well thats the thing. If Mazda don't agree to cover most of the cost, it would probably be more cost effective to have the car taken to a specialist to either recon or replace the turbo at a fraction of Mazda price. According to a Mazda Technician online, Mazda state that a turbo replacement on the CX-7 should take 3 hours.
Last edited by Jay1984; 13/03/2014 12:49. Reason: can't spell!
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Re: Lifetime of a turbocharger - Mazda Diesel
[Re: Jay1984]
#1478795
13/03/2014 13:10
13/03/2014 13:10
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GrahamL
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GrahamL
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The turbo for a 20vt coupe is nearly £2K from Fiat and the one for your Mazda will likely be similarly priced. It's possible they even price the turbo at £3K or more.
I doubt that a turbo failing at 47K in itself will be considered proof of a defective part. If the average is around 60K to 90K then for every turbo still going strong at 120K or more there'll be some failing at (well) below 50K.
Even if the dealer agrees to cover 50% of the cost it would still be much cheaper to have a refurb'd turbo fitted by an independent specialst.
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Re: Lifetime of a turbocharger - Mazda Diesel
[Re: Jay1984]
#1478799
13/03/2014 13:44
13/03/2014 13:44
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Joined: Oct 2013
Posts: 1,290 Staffs
Dazvr6
My job on the forum
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My job on the forum
Joined: Oct 2013
Posts: 1,290
Staffs
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How much is a turbo or refurb? £5-600? My local garage only charges £45 ph labour!
Last edited by Dazvr6; 13/03/2014 13:44.
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Re: Lifetime of a turbocharger - Mazda Diesel
[Re: Jay1984]
#1478802
13/03/2014 14:01
13/03/2014 14:01
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Joined: Jun 2011
Posts: 210 Bonnybridge
Jay1984
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Making a profit
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Well, spoke to the garage, to be fair they are trying to have the full cost covered by Mazda and the warranty company because they've submitted a report to each of them (although the warranty expired last month, we informed Mazda during the warranty period that the oil light had occasionally come on while driving - this apparently indicates that the turbo had possibly started to fail while still under warranty). Also, I did mention that £4K was very steep for a turbo replacement. Mazda have now confirmed that this price includes a replacement short engine (never heard of this but it's apparently the engine block below the cylinder head) as the turbo took that out when it died! Anyway, not likely to know about the costs until Monday as it can take a few days for approval. Thanks for the replies chaps, will wait and see the outcome! (I tell you, I'm glad it's not my car!)
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Re: Lifetime of a turbocharger - Mazda Diesel
[Re: Jay1984]
#1478927
14/03/2014 11:31
14/03/2014 11:31
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Joined: Dec 2005
Posts: 584 Guildford
wink
Club member 1453
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Club member 1453
Enjoying the ride
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What szkom said. ' we informed Mazda during the warranty period that the oil light had occasionally come on while driving' Oil light comes on when you have virtually no oil pressure. Has the oil level always been checked whilst your folks had the car? If so, they might be able to argue that the damage was caused by the previous owner. I suspect the turbo failure is the symptom rather than the cause of the trouble. £4k for short engine & turbo sounds more plausible. Bad luck.
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Re: Lifetime of a turbocharger - Mazda Diesel
[Re: Jay1984]
#1478958
14/03/2014 16:37
14/03/2014 16:37
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Joined: Jun 2011
Posts: 210 Bonnybridge
Jay1984
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Making a profit
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OP
Making a profit
Joined: Jun 2011
Posts: 210
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Okay, so price to repair is now £4500, Mazda are prepared to pay 60%, leaving us (well, the parents) with a £2K bill. Called the Customer Services and said we weren't happy with that so they're looking at it again and may offer to pay more. Hopefully between 75 - 80 %. This is what they suspect happened - One of the injectors was leaking fuel into the engine. This caused a build up of carbon in a filter within the sump (or something like that). This caused the oil pressure to drop which in turn destroyed the engine and turbo. As we informed them of the oil light issue last month, I think that they should have looked into it a bit more instead of telling us "theres nothing they can do until they see it happen themselves" - I.E. wait till it really breaks! Well, we didn't have to wait long. Find out on Monday if they're willing to pay more. Mentioned the sale of goods act and that had them worried I think. We wouldn't actually go down this route because it can take months and we need the car back.
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Re: Lifetime of a turbocharger - Mazda Diesel
[Re: Jay1984]
#1478960
14/03/2014 16:47
14/03/2014 16:47
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Big_Muzzie
Unregistered
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Big_Muzzie
Unregistered
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And I thought this was going to be a my mazdas just done x hundred k on its original turbo!
Think the moral of this tail is - if you have a warning light on and a warranty make sure it's sorted rather than taking the first answer from the dealer!
Hope it's gets sorted foc!
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